How to Drive Profitable Growth Online & In-Store with Unified Commerce

When it comes to eCommerce, there’s a major hurdle holding retailers back from their profit and growth potential: their tech stacks.

Disconnected technology means a disconnected customer experience. Legacy retail tech and omnichannel point solutions are sometimes able to connect front-end systems but leave the back end a mess for retailers to battle. Most retailers today are trying their best to create a good omnichannel experience for their customers, but unfortunately, customers want more. They expect a unified experience.

The data shows that consumer expectations are well beyond where most retailers are today – despite their best efforts. This means your technology needs to do more for you.

Fortunately, brick-and-mortar retailers are in a unique position to deliver on these expectations when online and in-store experiences are 100% connected. And with the help of a unified platform, retailers can achieve omnichannel excellence, create great customer experiences, and drive profits across every channel.

In this Fireside Chat, Brett – CEO and founder of FieldStack – shares how this is possible. Join us for an interactive session and bring us your questions about unified commerce. We’re excited to share the growth opportunities that unified commerce will unlock for your pet specialty chain.